Privacy policy
Last updated: 15 August 2026
Trion Co., Ltd. (“we”, “us”) respects the privacy of everyone who contacts us or visits this website. This policy explains what personal information we collect, why we collect it, and the choices available to you. We handle personal information in accordance with the Act on the Protection of Personal Information of Japan (APPI) and, where applicable, the General Data Protection Regulation.
Information we collect
We collect personal information only where there is a clear business reason to do so:
- Enquiry details — the name, company, country, email address, telephone number and message you submit through our contact form or send to us by email.
- Business correspondence — information exchanged in the course of quoting, fulfilling and supporting an order, including delivery addresses and the contact details of the people handling it.
- Technical information — standard server log data such as IP address, browser type and the pages requested, recorded automatically when this website is accessed.
How we use it
- To respond to enquiries and to maintain business correspondence.
- To prepare quotations, process orders and arrange export and delivery.
- To meet our legal, customs and accounting obligations.
- To protect this website and our systems against fraud and abuse.
We do not sell personal information, and we do not use enquiry details for unsolicited marketing.
Disclosure to third parties
We disclose personal information only where it is necessary to carry out the work you have asked us to do, or where we are legally required to. This may include carriers and customs brokers handling a shipment, financial institutions and payment providers processing settlement, and professional advisers or authorities where the law requires disclosure. We require anyone handling information on our behalf to protect it appropriately.
International transfers
Because we export goods, information such as a consignee’s name and delivery address is necessarily transferred to the destination country and to the carriers and customs authorities involved. Where information is transferred out of the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses.
Retention
We keep personal information only for as long as it is needed for the purpose it was collected for, or for as long as trade, tax and accounting law requires us to retain the associated records. Enquiries that do not lead to a business relationship are deleted once they are no longer relevant.
Security
We apply reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No system can be guaranteed completely secure, and we cannot warrant absolute security.
Cookies
This website does not set advertising or analytics cookies, and it does not load third-party trackers. Fonts and other assets are served from our own server.
Your rights
Subject to the law that applies to you, you may request access to the personal information we hold about you, ask us to correct or delete it, object to or restrict how we use it, or ask for a copy in portable form. To make a request, contact us using the details below. We may need to verify your identity before we act.
Changes to this policy
We may update this policy to reflect changes in our practices or in the law. The revised version will be posted on this page with a new “last updated” date.
Contact
Trion Co., Ltd.
1-39-1 Shimoishiwara, Chofu-shi, Tokyo, Japan
Email: trion.co.cs@gmail.com
Telephone: +81-70-4311-7324